Refund Policy – Tajjyer Travel & Tours

At Tajjyer Travel & Tours, we are committed to delivering exceptional service and customer satisfaction when it comes to booking airline tickets online. We understand that travel plans can change unexpectedly, and in such cases, a refund may be necessary. This policy outlines the terms and conditions for processing refunds. Please read it carefully before making your booking.

---

1. Refund Eligibility

Cancellations by the Traveler:
If you choose to cancel your booking, your refund eligibility and the refund amount will depend on the fare rules applicable to your ticket. Some fares are non-refundable, while others may offer refunds under specific conditions. We strongly advise reviewing the fare rules and cancellation terms before completing your purchase.

Cancellations by the Airline:
If the airline cancels your flight, you may be eligible for a full or partial refund depending on the airline’s refund policy. In such cases, Tajjyer Travel & Tours will notify you of the cancellation and assist in securing a refund or rebooking your travel arrangements.

---

2. Refund Process

Initiating a Refund:
To request a refund, please contact our customer support team via email or phone within the time frame specified in the fare rules. Include your booking details such as the airline confirmation number, passenger names, and any other relevant information.

Verification:
Our team will verify your request based on the applicable fare rules and cancellation policies. We may require additional documents to proceed with the refund process.

Refund Amount:
If your refund is approved, the final amount will be calculated according to the fare rules. Deductions may apply, including airline penalties, administrative charges, and our service fees.

Refund Method:
Approved refunds will be issued either through a bank transfer or via a cross cheque made payable to the traveler/passenger.

---

3. Non-Refundable Charges

Service Charges:
Service fees charged by Tajjyer Travel & Tours for processing your booking are non-refundable, unless the airline cancels the flight or in exceptional cases.

Credit Card Processing Fees:
Any transaction or payment processing fees incurred during the booking process are non-refundable, as they are managed by external payment gateways and are beyond our control.

---

4. Changes to This Policy

Tajjyer Travel & Tours reserves the right to amend or update this refund policy at any time without prior notice. Changes will become effective immediately upon being posted on our website. We encourage customers to review this policy periodically to stay informed.

Note: This refund policy applies solely to airline ticket bookings made through Tajjyer Travel & Tours. For other services such as hotel reservations or car rentals, please refer to the respective provider’s refund terms.

---

Need Help?

📧 Email: helpdesk@tajjyer.com